Job Description
Roles & Responsibilities:
∙ Experience in Trade Finance Application / Supply chain management. ∙
Hands-on in Technologies like Oracle Database, PL/SQL, Java, MQ
∙ Fair understanding with WebLogic, Apache Services, Linux.
∙ Responsible for Availability, Migrations and Capacity Maintenance & Upgrades of
application.
∙ Handle Mandatory monthly/quarterly patching.
∙ Hands-on with Application Monitoring Activities
∙ Research, recommend, configure, and administer software configuration changes. ∙
Perform routine operations tasks (i.e. produce reports, stat files, etc.)
∙ Work with software vendor to have application issues fixed, both short term and long
term (with root cause)
∙ Troubleshoot errors and application issues via periodic testing, help desk tickets, and
other methods.
∙ Applies the identified job knowledge requirements for the role to make disciplined
decisions in a timely fashion.
∙ Incident / Change Management:
∙ Tracking the incidents in Ticketing tool and acting accordingly.
∙ Good understanding on Incidents SLA, and strictly Adhering to defined SLA. ∙
Good understanding of Change and Release Management.
∙ Coordinating with the OEM / Vendor / Infra Team, for patch codes, bug fixes, upgrades.
Responsibilities
Technical Skill Set:
∙ Fair Knowledge on Oracle Database, SQL, PL/SQL, Java, Web Server, App Server,
Linux, Windows Server.
∙ System understanding and hands on experience on Application Support. ∙ Involves in
planning and integrating the Business Continuity functions of Business Units. ∙ Handling
application audits either internal or external.
∙ Responsible for Availability, Migrations and Capacity Maintenance & Upgrades of
application.
∙ Handle mandatory monthly/quarterly patching.