Job Description
Roles & Responsibilities: ∙ Experience in Trade Finance Application / Supply chain management. ∙ Hands-on in Technologies like Oracle Database, PL/SQL, Java, MQ ∙ Fair understanding with WebLogic, Apache Services, Linux. ∙ Responsible for Availability, Migrations and Capacity Maintenance & Upgrades of application. ∙ Handle Mandatory monthly/quarterly patching. ∙ Hands-on with Application Monitoring Activities ∙ Research, recommend, configure, and administer software configuration changes. ∙ Perform routine operations tasks (i.e. produce reports, stat files, etc.) ∙ Work with software vendor to have application issues fixed, both short term and long term (with root cause) ∙ Troubleshoot errors and application issues via periodic testing, help desk tickets, and other methods. ∙ Applies the identified job knowledge requirements for the role to make disciplined decisions in a timely fashion. ∙ Incident / Change Management: ∙ Tracking the incidents in Ticketing tool and acting accordingly. ∙ Good understanding on Incidents SLA, and strictly Adhering to defined SLA. ∙ Good understanding of Change and Release Management. ∙ Coordinating with the OEM / Vendor / Infra Team, for patch codes, bug fixes, upgrades.
Responsibilities
Technical Skill Set: ∙ Fair Knowledge on Oracle Database, SQL, PL/SQL, Java, Web Server, App Server, Linux, Windows Server. ∙ System understanding and hands on experience on Application Support. ∙ Involves in planning and integrating the Business Continuity functions of Business Units. ∙ Handling application audits either internal or external. ∙ Responsible for Availability, Migrations and Capacity Maintenance & Upgrades of application. ∙ Handle mandatory monthly/quarterly patching.