Job Description
Roles and Responsibilities: ∙ 3+ years of experience as a Manual Tester ∙ Bachelor’s degree in Computer Science or Engineering would be an asset ∙ ISTQB- Foundation Level desired ∙ Strong IT Support Service domain knowledge on multiple modules (IT Service Management, IT Service Strategy, IT Service Transition etc.) required. ∙ Strong Organizational workflow domain knowledge desired Experience in ServiceNow Tool is preferred Experience in ServiceNow-Automation Test Framework (ATF) is preferred Understanding of Software Methodologies such as Waterfall, Agile & experience of working in Sprint/Phases Understanding of SDLC, STLC processes Understanding Software Requirements/User Stories Contributing to Test Plan Preparation ∙ Deriving / Authoring Test Scenarios / Outlines ∙ Documenting & Executing Test Cases ∙ Updating Traceability Matrices document ∙ Creating Test Data and Test Batches ∙ Reporting and Tracking Defects ∙ Collect Test Metrics ∙ Selecting Test cases for Retesting & Regression Testing ∙ Executing Regression Test suites ∙ Experience in web based and mobile testing ∙ Experience in Defect tracking tools (ex: JIRA,HP ALM) ∙ Ability to work autonomously and in a team
Responsibilities
Personality Traits: ∙ Problem-solving ∙ Attention to detail ∙ Teamwork ∙ Autonomous work ∙ Continuous learning ∙ Time management ∙ Concise writing ∙ Flexibility ∙ Critical thinking skills ∙ Understanding of User Experience Communication Skill